Delivery & Returns Info
This section covers everything you need to know about:
- Delivery Costs
- Delivery Timeframe
- Delivery Options
- Import & Custom Charges
- Returns, Exchange & Refunds
Free Delivery is only available on orders over £49.99 inclusive of VAT for the UK only (we do charge extra for Channel Islands, Scottish Highlands and Northern Ireland for larger deliveries)
UK & International shipping is charged on a flat rate basis according to item(s) cost, regardless of the weight of your parcel.
1) Delivery Zone 1 - (Mainland UK Only)
Under £49.99, Delivery: £5 Over £49.99, Delivery: FREE
2) Delivery Zone 2 - (Channel Islands, NIRE, Scottish Highlands, Belgium, France, Germany, Italy, Ireland, Spain, USA)
Under £49.99, Delivery: £6 Between £50 to £99.99: £10
Between £100 and £200: £15 Over £200: £20
3) Delivery Zone 3 - (Denmark, Finland, Sweden, Holland, Canada, Japan, Portugal, Austria, Greece, Cyprus, South Africa)
Under £49.99, Delivery: £8 Between £50 to £99.99: £12.50
Between £100 and £200: £17.50 Over £200: £25
4) Delivery Zone 4 - (Rest of the World)
Under £49.99, Delivery: £10 Between £50 to £99.99: £15
Between £100 and £200: £20 Over £200: £30
UK mainland deliveries have a standard 7-10 working day despatch timeframe for bulky items. If the UK delivery is in the Scottish Highlands, Northern Ireland or Channel Islands then allow an extra 4-5 working days. In addition to UK timeframe add 6-8 days for EU deliveries and 8-10 days for the rest of the world. Non bulky items can take 2-5 days for the Uk and 7-14 days for rest of the world. You will be given an accurate timeframe once your order has been placed.
Bulky items are Motorcycle Jackets, Trousers and Suits. Non-bulky items are casual leather jackets and gloves.
As soon as your order is dispatched from our Warehouse, you will be sent an email to confirm that it's on its way.
Our Warehouse team works around the clock so you could receive the email in the day or the night.
From there it should be delivered within the timescale advertised. We supply tracking numbers on request only so email us if you wish to know tracking details of your order.
Delivery Address Options?
We can deliver to your permanent residential address or your place of employment but we tend not to deliver to PO Box or Military Service addresses due to our couriers delivery restrictions so please ask us to confirm if we can deliver to you before placing your order if you have a PO Box or Military address.
If you want your delivery to reach you at work, you need to be confident that someone will be there to take receipt of the goods as the courier will deliver to the place, not the person!
Import and Custom Charges (applicable to orders outside the EU)
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Shipping will be automatically calculated at the checkout page when the delivery destination is selected.
The summary of delivery timescales and cost are as follows:
|Area||Standard Delivery Times in Working Days (Monday - Friday)||Standard Costs|
|UK||From 2 Days||Starts From £5|
|Europe||From 5 Days||Starts From £6|
|Americas & Australia||From 10 Days||Starts From £8|
|Rest of the World||From 15 Days||Starts From £10|
Returns, Exchange & Refunds
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it for a full refund.
This policy does not apply to custom made orders. These will be dealt with on a case by case basis.
To start the return process you will need to complete the online form provided from link below